FAQ

Frequently Asked Questions

Products

What are apparel brands that you use?

Short-Sleeve = AS Colour 5001T (Charcoal, Black, White), Comfort Colors 1717 (Mystic Blue, Violet, Grape), Stanley/Stella SATU041 (Garment Dyed Deep Teal), Stanley/Stella SATU001 (French Navy).
Long-Sleeve = AS Colour 5081 (Cypress, Black, Midnight Blue).
Oversized = AS Colour 5082 (Faded Bone, Faded Black).
Sweatshirt = AS Colour 5160 (Athletic Heather, Black), Comfort Colors 1566 (White, Violet, Orchid, Blue Jean), Bella + Canvas 4711 (Navy).
Hoodie = AS Colour 5161 (White Heather, Black, White, Carolina Blue).
Polo = SOL'S 11362 (Grey Melange, Black, White).

Why are there not many 4XL or 5XL sizes on your store?

3XL is the largest size available for some apparel brands. On every product page on our store, you can find a measurement list. You can measure yourself using the list if the available sizes are fit for you. Instead of 4XL or 5XL, you can consider the Oversized option.

Are your shirts suitable for men and women?

Yes. Our shirts are unisex. So, they are suitable for men and women. Oversized t-shirt (AS Colour 5082) is although technically marketed as a men's-specific style, but it is widely considered a unisex too due to its relaxed, boxy fit.

Designs

Are existing designs may be updated?

Yes. We regularly observe our existing designs and update them if necessary. You will likely receive the design when you purchased.

How do you create the designs?

We create the designs programmatically using Perl language.

Can you share the Perl code?

No, sorry.

How about if I buy the code?

No, the code are not for sale.

Okay, okay. Can I customize the designs?

To avoid a high workload, we do not accept customization. Sorry.

Pricing

Are the prices included Tax and Shipping Cost?

Yes.

Any discounts?

We set order discounts as follows:

15% for first purchase with no minimum requirements.
20% for minimum purchase of 4 items.

We might also implement products discounts occasionally.

We deserve to change or remove discounts at any time without prior notice.

Is one discount can be combined with another one?

Yes.

How do I know that discounts are working for me?

The discounts will be applied at checkout page. Adding a product, go to checkout page, and enter your email address.

Shipping and Return

Do you ship to my country?

Currently, we only support US, Canada, Europe, UK, Japan, Singapore, Australia, and New Zealand.

Do you support return?

Yes.

I have more questions about shipping and return.

Please refer to our Shipping Policy and Refund Policy.

Contact

How can I contacting you?

Go to Contact page.

I have found a security issue on your store. How can I reporting it to you?

Our store is powered by Shopify. You should report your finding to Shopify Team.

Okay. I have contacted you about a non-security issue, but why do you not respond me?

Make sure that you are interested with our products. Describe your questions as detail as possible. We are not interested in any marketing-related, including, but not limited to, lead generating sales and referral. So, marketing-related questions will be ignored. Unclear questions are also will be ignored. Sorry for any inconvenience.